Implementation of Measures

1. Financial results briefing
   • Every six months, on the day of the announcement of the company’s yearly and half-yearly financial results, we hold a financial results briefing where the President, Chief Managing Officers and other executives explains the details of the results and answers questions. (live streaming in Japanese and English)
   • When the financial results for the first and third quarters are settled, the officer in charge of finance explains the details and respond to questions at online meetings, etc.
   • The contents of and main questions and answers at the above quarterly Results Meetings are posted on our Website. On-demand videos of the annual and semi-annual financial results briefing are also available in English as well as Japanese audio.
     ​
     
     Japanese Website：https://www.nipponexpress-holdings.com/ja/ir/event/data-room/
     English Website　：https://www.nipponexpress-holdings.com/en/ir/event/presentations/
2. Small meeting and IR conferences sponsored by securities firms
   • A small meeting between analysts/institutional investors and our President and other executives are held as appropriate.
     【Meetings held in FY2025】
     May 4, 2025: Held in face-to-face format with 6 participants
   • we have been holding small meetings once a year with outside directors as the main speakers.
     【Meetings held in FY2025】
     December 16, 2025: Held in hybrid format with 19 participants
   • We will also actively participate in conferences sponsored by securities firms, viewing them primarily as opportunities to meet with foreign investors.
     【Major participation in FY2025】
     First half of 2025: Participation in 6 events (US)
     7 events (Hong Kong, Singapore)
     Second half of 2025: Participation in 6 events (UK)
3. Investor Day “IR-Day”
   • Business briefings and investor days (IR Day) are held as appropriate for analysts and institutional investment investors, where Representative Director President and each Executive Officer and General Manager explain the Company's initiatives by business and other themes.
     【Results of IR-Day held in FY2025】
     Regarding the initiatives in the business plan to achieve the long-term vision, a meeting was held in a hybrid format on September 22, 2025. The topics included acceleration of business growth in the global market, restructuring of the Japanese business, and sustainability management and HR strategies.
   • Materials for IR Day and other briefings related to our management policy and business strategy are available on our Website under "Investor Day."
     ​
     
     Japanese Website：https://www.nipponexpress-holdings.com/ja/ir/event/policy-meeting/
     English Website：https://www.nipponexpress-holdings.com/en/ir/event/plan/

• In addition, the President / Representative Director and Executive Officers responsible for Corporate Planning Division hold regular meetings with overseas investors via conference call and participate in conferences hosted by securities firms. In addition to travel to overseas investors and in-person interviews, we also proactively conduct interviews via web conferencing and etc.

株主還元、事業展開、強み、目指す姿などを分かりやすく紹介した個人投資家向け WEB サイトも設けております。
「個人投資家の皆様へ」WEBサイトURL

https://www.nipponexpress-holdings.com/ja/ir/individual/

1. Handling of individual interviews
   We mainly handle individual interviews with analysts by phone, web conferences. The dialogue is based on our company's business conditions, including trends in the logistics market and the business environment, using financial results presentation materials and monthly disclosed information, etc.
2. Main matters of interest to shareholders and investors and matters incorporated following dialogues
   As discussed above, our company engages in various forms of dialogue with investors, and the topics of dialogue and matters of interest to investors range from an overview of financial results, performance outlook, trends in the logistics market and the business environment, management strategy, profit improvement, M&A strategy, and shareholder returns. The Board of Directors is regularly informed of the views expressed so that they can be reflected in business management.
   As examples of specific matters incorporated based on the dialogue, based on the questions we have received regarding our business trends, especially the trends in our air and marine forwarding business, we have included “Trends in Gross Profit and Gross Profit Margin of Airfreight Export Business from Japan and Overseas Segment” from Q2 FY12/2022, and “Trends in Gross Profit per TEU of Ocean Freight Export Business from Japan and Overseas Segment” from Q1 FY12/2023, in the supplemental materials of the financial results briefing, in order to further promote understanding. In addition, in individual interviews, there has been a strong demand from shareholders for disclosure of income and expenditure by business segment, so from Q2 FY12/2024, we have included in our financial results briefing materials the actual quarterly sales and operating income figures for each business segment (air and marine forwarding, logistics, and other) in Logistics Japan and Overseas. In addition, at the announcement of the full-year financial results for the fiscal year ended December 2024 in February 2025, our company prepared and published materials outlining an “Update on Initiatives to Enhance Corporate Value.”
3. Business observation tours
   In order to help investors gain a better understanding of our business, we will also hold tours of facilities such as the business locations of Nippon Express, our main operating company, and the business locations of our overseas companies as needed, taking requests and necessity into account.
4. Report to Shareholders
   We deliver a report twice a year to our shareholders to help them understand the business conditions and operations of our group.
   Our company’s business reports for shareholders are available on the corporate Website.
   Business Reports Website URL:
   
   Japanese Website：https://www.nipponexpress-holdings.com/ja/ir/library/report/
   English Website：https://www.nipponexpress-holdings.com/en/ir/library/report/

• Promotion of Sustainability Management
  • We recognize that in order to achieve sustainable growth and increase corporate value, it is essential to appropriately address issues relating to sustainability and promote sustainability management. Our board recognizes these efforts as an important risk management issue, and our Bord of Executives and Board of Officers also consistently take up this matter as an agenda topic.
  • In January 2023, the NX GROUP formulated the “NX GROUP Sustainability Policy and Vision” to promote sustainability management as a unified group, in which we set forth the three values of “Economic value,” “Environmental value,” and “Social value.” Through our business operations, we aim to realize a sustainable society, including the development of logistics services that contribute to creating such a society. Moreover, in August of the same year, the "NX GROUP Human Rights Policy" was formulated, followed by the "NX GROUP Sustainable Procurement Policy" in December. We will continue working to achieve a sustainable society through responsible business activities and the use of dialogue with our shareholders, investors, and other stakeholders.
  • In order to put this approach into practice, in conjunction with the formulation of the “NX GROUP Business Plan 2028,” the Board of Directors has resolved to review the Group’s Key Issues (materiality) and is undertaking initiatives to address each of them.

  【Key Issues (Materiality)】

  • Develop and strengthen sustainable solutions (main initiatives: strengthen materiality solutions, strengthen decarbonized logistics solutions, etc.)　
  • Solidify global supply chain (main initiatives: improvement of IT infrastructure and security level, promotion of DX to increase efficiency, quality, and profitability of logistics)
  • Strengthen response to climate change (main initiatives: reduce CO2 emissions associated with fossil fuel use, reduce electricity use, expand introduction of renewable energy, etc.)
  • Enhancement of human capacity to foster innovation (main initiatives: securing and developing excellent human resources, enhancing well-being, etc.)
  • Respect for human rights and responsible corporate activities (main initiatives: ensuring safety and security, respect for human rights, etc.)
• Implementation of Environmental Protection Activities
  • In the “NX GROUP Corporate Philosophy,” our group clearly states its status and relationship to society as “contributing to society through logistics and bringing an enriched life to future generations.”
  • As for our efforts to protect the environment in particular, we stipulated the “NX GROUP Environmental Charter” and the “Environmental Regulations,” and have been purposefully implementing activities. At the same time, in order to promote environmental management as a unified group, we regularly discuss various measures related to environmental management at the "Sustainability Promotion Committee," and are working on measures to promote environmental management.
  • Extreme weather patterns due to the progression of the global warming associated with climate change can lead to closures of main highways and service disruption of railway containers and air cargo. These can cause serious damage to our logistics business. Also, waste reduction will lead to a reduction of environmental burdens and thus a reduction of our business costs.
  • In January 2023, the NX GROUP set a mid- to long-term CO2 emissions reduction target, and has been working to reduce CO2 emissions across the NX GROUP by introducing environmentally friendly vehicles and renewable energy. Following our support for the recommendations of the TCFD in May 2022, we submitted a letter of commitment to SBTi in May 2023 and obtained SBTi certification in June 2025.
  • We are a logistics company which uses fossil fuels and emits carbon dioxide. Therefore, we recognize that global environment protection is a very important issue as well as creating new business models and improving corporate value. We are promoting initiatives such as proposals for transportation with reduced environmental impact using CO2 visualization tools such as One Stop Navi, Eco Trans Navi, and NX-GREEN Calculator. We are also promoting modal shifts and joint logistics, the introduction of vehicles with low environmental impact such as EVs, and the use of alternative fuels such as SAF and biofuels.
  • We will continue to contribute to the realization of a sustainable society through our business activities and enhance our corporate value.
• Compliance promotion system

  • Regarding the compliance framework that serves as the foundation for sound corporate activities, we have established the Compliance and Risk Management Division within the Risk Management Headquarters and formed a Compliance Committee chaired by the President to promote a unified approach to compliance management across the Group. Furthermore, to embody our corporate philosophy, we have established the “NIPPON EXPRESS GROUP Charter of Conduct,” which defines the nature of our daily activities and provides guidance on how to act, through a resolution of the Board of Directors, and have established the “NX GROUP Compliance Regulations” to ensure sound, transparent, and fair business activities.
    These codes of conduct are posted on the company intranet and provided as portable compliance cards so that each employee can review them as needed to ensure understanding and adherence. To ensure that all employees understand and act in accordance with these codes of conduct, we have made them available on portable compliance cards and on the company intranet so that employees can refer to them as needed. In addition, we have compiled these guidelines into the “NX GROUP Compliance Handbook” (available in 16 languages), distributed it to all Group employees and executives, including those at Global Group companies, and made it available on the internal intranet. We also raise awareness through group training sessions such as rank-based training and new employee orientation, on-the-job training, and e-learning.
    In order to further spread awareness of the code at group companies, including those overseas, we set down the “Competition Law Compliance Regulations,” “Anti-Bribery Regulations,” and “Personal Information Protection Regulations” as group regulations, as well as drawing up guidelines for each. We are now working to establish systems and ensure implementation.
    We publish the Integrated Report and the Sustainability Report in order to report the NX GROUP's policies and activities concerning Sustainability to the stakeholders in a clear and easy-to-understand manner. The Website of “IR Library”:

    The Website of “IR Library”:
    
    Japanese Website：https://www.nipponexpress-holdings.com/ja/ir/library/
    English Website：https://www.nipponexpress-holdings.com/en/ir/library/

Our Company has established a disclosure policy on its approach to timely and appropriate disclosure of fair and highly transparent information, and will disclose information accordingly.

The disclosure policy is disclosed on our Website.

Japanese Website：https://www.nipponexpress-holdings.com/ja/ir/disclosure/

English Website：https://www.nipponexpress-holdings.com/en/ir/disclosure/

• Initiatives for Safety and Health
  • Ensuring safety and health in the working environment allow our group employees to work in confidence. Also, traffic safety and work safety are social responsibilities we must enforce when we operate logistics business. These are also the sources of the strength of our company’s service. Therefore, we place great importance upon these.
    
    ＜NX GROUP Safety Philosophy＞
    Ensuring safety is the foundation of management and is a corporate social responsibility.
    ＜NX GROUP Health Philosophy＞
    Health is the wish of everyone and provides vitality for the company and its employees to continue to grow.
  • As for safety, Nippon Express, one of our major subsidiaries, has established the “Commitment to Safety” which expresses our strong determination to prevent accidents and disasters, with the aim of raising company-wide awareness of safety, and shares it throughout the Group.
  • In the area of health, we have made the "NX GROUP Health Declaration" as a priority initiative to promote health management, and are promoting various initiatives by creating a health management map showing management issues and measures to be solved through health management at each group company, and by building a health management promotion system.
  • Information regarding our safety and health initiatives is available in our company’s Sustainability Report, Integrated Report and on our Website.
    NX GROUP Sustainability Report Website:
    
    Japanese Website：https://www.nipponexpress-holdings.com/ja/csr/report/
    English Website　：https://www.nipponexpress-holdings.com/en/csr/report/
    
    NX GROUP Integrated Report and Annual Report Website:
    
    Japanese Website：https://www.nipponexpress-holdings.com/ja/ir/library/anual/
    English Website　：https://www.nipponexpress-holdings.com/en/ir/library/annual/
• Initiatives for Promoting Diversity
  • The NX GROUP has established the “NX GROUP Basic Policy for Diversity Promotion” and the “NX GROUP Human Resources Policy” by resolution of the Board of Directors. Our company regards its employees as “human assets” and is committed to recognizing diverse perspectives and values and working to ensure that they lead to sustainable growth.

  [Development of the NX GROUP Human Resources Policy]

  The NX GROUP’s approach and policies regarding “human assets” are to be used as a common foundation to address various human resources issues in the Group and globally, and to maintain consistency in the Group’s human resources strategy. We also believe that by disclosing our policies, we can clarify “the profile of the human resources we seek” and “our Company’s commitments,” which will help us secure human resources and increase corporate value and engagement. The “Company’s commitments” in the policy states that the Company is dedicated to diversity, providing a place where diverse human resources can work together to create new value, and where all members of the company can work with a sense of unity.

  ［NX GROUP “Basic Policy on Diversity Promotion”］

  By promoting diversity and creating an environment where all employees respect each other's diversity and maximize the power of each employee, we will realize "self-growth and self-fulfillment for employees" and "sustainable growth and improvement of corporate value of NX GROUP".
  “Respect for Diversity”
  We will respect each other regardless of age, gender, sexual orientation, gender identity, nationality, disability, etc.
  The NX GROUP Diversity Promotion Subcommittee and HR strategy meeting meets to share information on the current state of diversity promotion within the NX GROUP and any related issues.

  • In order to foster company-wide awareness, for example, in Nippon Express, a major subsidiary, the President himself has made a top-level commitment, and individual branch managers, who serve as the heads of organizations, have issued a “Branch manager diversity declaration” on the Company portal site to continuously demonstrate within the Company a determination and commitment to the aggressive promotion of diversity throughout the company. In addition, a diversity promotion manager will be assigned to each division, unit, and branch and the status of the initiatives will be shared at the diversity promotion manager meetings that will be held on a regular basis.

  Furthermore, in November 2025, in NXHD and Nippon Express, we received a silver rating in the PRIDE Index (a framework for creating workplaces in Japan that are comfortable for LGBTQ+ people to work in, transcending the frameworks of companies and organizations).

  [Improving Engagement]

  • The NX GROUP believes that a strong sense of belonging, a strong ability to contribute, and the realization of an environment in which employees can demonstrate their abilities will lead to sustainable growth and corporate value through increased productivity. In order to measure these factors quantitatively, we have conducted the NX Engagement Survey for our major subsidiaries, including those overseas, since FY2023.
  • We will quantitatively assess the state of diversity by utilizing results segmented by attributes such as job category, years of service, age, and gender, and aim to create a workplace environment in which diverse talent, including women, can thrive. In addition, each domestic Group company will clarify issues through understanding and analysis at the organizational level, and will develop workplace environments that lead to behavioral change among individual employees, thereby enhancing engagement and contributing to the achievement of the management plan.
  • The NX Engagement Survey will be conducted annually to monitor changes and verify the effectiveness of measures, and the PDCA cycle will be used to achieve sustainable growth and improve corporate value by harnessing the achievements of our diverse human resources as a strength.
  • In the Japan Region, the NX GROUP has set KPIs to ensure diversity within the company, such as the proportion of women in management positions, the uptake rate of paid leave, the rate of male employees taking childcare leave, and the employment of people with disabilities, and will continue to promote the creation of a comfortable working environment. Furthermore, in order to enable employees to proactively shape their own careers, our company has introduced an internal job posting system that allows employees to apply for positions open within the Group, thereby establishing a framework to support the realization of their desired career paths. Through this initiative, our company aims to enhance motivation and create growth opportunities, while promoting flexible and sustainable working styles.

For more information on our efforts to promote diversity, please refer to the Sustainability Databook and Integrated Report below.

Japanese Website：https://www.nipponexpress-holdings.com/ja/csr/report/
English Website　：https://www.nipponexpress-holdings.com/en/csr/report/

NX GROUP Integrated Report and Annual Report Website:

Japanese Website：https://www.nipponexpress-holdings.com/ja/ir/library/anual/
English Website　：https://www.nipponexpress-holdings.com/en/ir/library/annual/