Social

Sustainability Data

Employee Data

    FY 2021*7 FY 2022*7 FY 2023*7 FY 2024*7
Employees*1（employee） Men 28,752 28,150 22,041 24,104
Women 6501 6,547 6,300 6,834
Employees by age*1（employee） Under age 30 4,843 4,931 4,362 4,457
Age 30 to age 50 17,032 14,988 11,225 12,749
Above age 50 13,378 14,778 12,754 13,732
Employees by employment status*1 Full-time employees 33,664 33,504 27,590 30,058
Temporary employees 1,589 1,193 751 880
Employees by Management Level and Gender Junior Management Positions （Men） 2,526 2406 2310
Junior Management Positions （Women） 70 82 106
Senior Management Positions （Men） 791 829 794
Senior Management Positions （Women） 10 15 16
Employees hired-New graduates*2,5 Men 507 354 310 312
Women 454 299 300 342
Employees hired-Experienced employees*4 Men 6 12 20 33
Women 2 2 10 13
Percentage of women among hires （new graduates and mid-career hires） ー 47.1 45.1 48.4 50.7
Turnover*2 Men 545 602 638 1,015
Women 262 285 362 356
Number of Voluntary Resignations 878 947 896
Employee Turnover Rate*2（%） Less Than 3 Years of Service 5.3 6.8 6.9 5.7
Average age*1（years old）   44.3 45 45.2 45.8
Average years with the company*1（years）   16.4 15.9 17.2 15.2
Average days of paid leave taken*2（days）   11.4 15.9 17.1 13.7
Persons taking maternity leave（employees） 176 208 192 189
Persons taking childcare leave（employees） Men 103 172 189 200
Women 132 156 149 157
Persons taking family care leave（employees） 8 8 14 21
Emplyment of persons with disabilities*6（%） Employment rate of persons with disabilities 2.3 2.33 2.34 2.47
Number of persons with disabilities hired（empoyees） 9295.5 12,577 12,375 12,920
Total number of employees eligible to take childcare leave（employees） Men 460 482 446 396
Women 149 168 163 157
Percentage of employees who return to work after childcare leave（%） Men 100 100 99.5 100
Women 97 97.5 99.4 99
Retention rate of employees who return to work after childcare leave（%） Men 88 90.8 94.8 94
Women 91 91.9 92.9 93
Employees eligible for performance evaluation and career development General Career Track Employees（Men） 9,604 9,639 10,453 9,709
General Career Track Employees（Women） 1,385 1,419 1,459 1,458
Regional Career Track Employees（Men） 17,323 17,306 17,373 19,050
Regional Career Track Employees（Women） 4,492 4,678 4,872 5,275
Fixed-term Employees（Men） 1,034 820 542 582
Fixed-term Employees
（Women）		 555 460 343 339
Wages by Gender and Job Level（JPY） Average Wage（Men） 360,189 365,180 474,864 458,462
Average Wage（Women） 224,956 230,724 299,623 293,416
Average Base Salary （Executive Level） 51 million
Average Base Salary + Other Cash Incentives
（Executive Level）		 15 million
Average Base Salary　（Management Level） 526,115 533,986 545,242
Average Base Salary + Other Cash Incentives （Management Level） 730,670 732,797 723,569
Average Base Salary （Non-management Level） 266,690 275,106 275,399
Human Capital Cost（JPY） Personnel Expenses （Salaries + Benefits） 419,393 million 482,423 million
Investment in Talent Development and Training 549,290 million 1,328 million

Human Rights-related Data (NIPPON EXPRESS Co., Ltd.)

FY2024
Compliance education via e-learning (harassment prevention course)*1 Number of attendees 73,000
  • *1 For sales and administrative employees of NIPPON EXPRESS HOLDINGS ,INC. and Nippon Express Co., Ltd.

Safety Related Data

Index of labor accidents

FY2020 FY2021 FY2022 FY2023 FY2024
Accident frequency rate*1 Nippon Express Co., Ltd. 1.42 1.83 1.99 1.85 1.6
Peers 3.31 3.31 4.06 3.95 -*2
All industries 1.95 2.09 2.06 2.14 -*2
Severity rate*1 Nippon Express Co., Ltd. 0.02 0.03 0.03 0.16 0.14
Peers 0.13 0.22 0.21 0.19 -*2
All industries 0.09 0.09 0.09 0.09 -*2
  • *1 All results are for the period of January to December.
  • *2 2024 severity rate data for “Peers” and “All industries” not provided on the Ministry of Health, Labour and Welfare website during its latest update.

Number of accidents relating to Article 2 of the Automobile Accident Reporting Regulations (January to December 2024)

(Unit: cases)

FY2024
Vehicle malfunction 22
Health-originating 4
Accidents resulting in death 1
Accidents resulting in injury 1
Traffic accidents 1
Total 29

Acquisition of certification as safety excellence enterprise (G-Mark*) (as of January 2025)

Number of authorized offices Number of G-Mark certified offices Rate of certification (%)
Number of certified offices in NX GROUP 549 529 96.4

(Reference) Industry certification status (as of December 2024)

Number of offices Number of G-Mark certified offices Rate of certification (%)
Nationwide 85,811 29,069 33.9

* G-Mark: A certification issued by the Japan Trucking Association to truck transportation businesses that satisfy certain criteria in traffic safety efforts, etc. It is a system to make user selection of safer companies easier, and to raise awareness about improving the safety of truck transport companies as a whole.

Quality-related Data (NIPPON EXPRESS Co., Ltd.)

Inquiries/requests received from customers

(Unit: cases)

FY2022 FY2023 FY2024
Inquiries 12,405 11,736 12,868
Requests 521 438 318