Social

Employee Data

    FY 2020*7 FY 2021*7 FY 2022*7
Employees*1(employee) Men 28,647 28,752 28,150
Women 6,119 6,501 6,547
Employees by age*1(employee) Under age 30 4,786 4,843 4,931
Age 30 to age 50 16,383 17,032 14,988
Above age 50 13,597 13,378 14,778
Employees by employment status*1 Full-time employees 32,795 33,664 33,504
Temporary employees 1,971 1,589 1,193
Employees hired New graduates*2,5 Men 575 507 354
Women 403 454 299
Employees hired-Experienced employees Men 13 6 12
Women 4 2 2
Percentage of women among hires (new graduates and mid-career hires) 40.9 47.1 45.1
Turnover*2 Men 505 545 602
Women 173 262 285
Turnover rate*2(%) Within three years of joining the company 4.4 5.3 6.8
Average age*1(years old)   43.7 44.3 45
Average years with the company*1(years)   16.0 16.4 15.9
Average days of paid leave taken*2(days)   12.2 11.4 15.9
Persons taking maternity leave(employees)   179 176 208
Persons taking childcare leave(employees) Men 65 103 172
Women 149 132 156
Persons taking family care leave(employees)   8 8 8
Emplyment of persons with disabilities*1,6(%) Employment rate of persons with disabilities 2.28 2.30 2.33
Number of persons with disabilities hired(empoyees) 8936.0 9295.5 12,577
Total number of employees eligible to take childcare leave(employees) Men 541 460 482
Women 143 149 168
Percentage of employees who return to work after childcare leave(%) Men 95 100 100
Women 97 97 97.5
Retention rate of employees who return to work after childcare leave(%) Men 94 88 90.8
Women 91 91 91.9
Percentage of women with managerial positions   1.5 1.7 2.0
Percentage of female assistant managers   11.3 13.5 11.3
Performance and career development targets General staff Men 9,541 9,604 9,639
Women 1,311 1,385 1,419
Area-based staff Men 16,626 17,323 17,306
Women 3,728 4,492 4,678
Temporary employees Men 519 1,034 820
Women 182 555 460

Human Rights-related Data (NIPPON EXPRESS Co., Ltd., January to December 2022)

FY2022
Percentage of staff members scheduled to assume managerial-level roles who undergo training on human rights Percentage of managerial-level participants who underwent the training 100.00%
Antidiscrimination education within the corporate group
  • *Antidiscrimination education is provided at training workships for new staff members and level-specific workshops.
Duration of training workshops 24 minutes per person
Number of attendees 513(513 non-managerial level attendees)
Participation in other antidiscrimination workshops and lectures organized by public offices Number of training sessions 47 sessions
Total length of time spent by our staff members in attending the workshops 23 hours and 55 minutes
Number of attendees 43 (Including 22 managerial-level and 21 other attendees)
Compliance education via e-learning (harassment prevention course)
  • *For NIPPON EXPRESS Co.,Ltd. salespersons and administrative staff members
Number of attendees 18,439
Total duration About 9,220 hours
Compliance education using our “Compliance Handbook” and other materials
  • *For all NX GROUP employees in Japan
Number of attendees 71,560

Index of labor accidents

FY2017 FY2018 FY2019 FY2020 FY2021 FY2022
Accident frequency rate NIPPON EXPRESS Co., Ltd. 1.59 1.94 1.98 1.42 1.83 1.99
Peers 3.22 3.42 3.50 3.31 3.31 4.06
All industries 1.66 1.83 1.80 1.95 2.09 2.06
Severity rate NIPPON EXPRESS Co., Ltd. 0.10 0.03 0.09 0.02 0.03 0.03
Peers 0.11 0.12 0.14 0.13 0.22 0.21
All industries 0.09 0.09 0.09 0.09 0.09 0.09
  • * All results are for the period of January to December.

Number of accidents relating to Article 2 of the Automobile Accident Reporting Regulations (January to December 2022)

(Unit: cases)

FY2022
Vehicle malfunction 13
Collision 1
Fire 1
Fall 0
Rollover 0
Health-caused 1
Total 16

Acquisition of certification as safety excellence enterprise (G-Mark*) (as of January 2023)

Number of authorized offices Number of G-Mark certified offices Rate of certification (%)
Total number of certified offices in NIPPON EXPRESS Co., Ltd. 405 394 97.3
Number of certified offices in NX GROUP 298 291 97.7

(Reference) Industry certification status (as of December 2022)

Number of offices Number of G-Mark certified offices Rate of certification (%)
Nationwide 87,033 28,696 33.0

* G-Mark: A certification issued by the Japan Trucking Association to truck transportation businesses that satisfy certain criteria in traffic safety efforts, etc. It is a system to make user selection of safer companies easier, and to raise awareness about improving the safety of truck transport companies as a whole.

Quality-related Data (NIPPON EXPRESS Co., Ltd.)

Inquiries/requests received from customers(January to December 2022)

(Unit: cases)

FY2022
Inquiries 12,405
Requests 521