Social | NIPPON EXPRESS HOLDINGS

Employee Data

		FY 2020^*7	FY 2021^*7	FY 2022^*7	FY 2023^*7
Employees*1（employee）	Men	28,647	28,752	28,150	22,041
Employees*1（employee）	Women	6,119	6501	6,547	6,300
Employees by age*1（employee）	Under age 30	4,786	4,843	4,931	4,362
	Age 30 to age 50	16,383	17,032	14,988	11,225
	Above age 50	13,597	13,378	14,778	12,754
Employees by employment status*1	Full-time employees	32,795	33,664	33,504	27,590
Employees by employment status*1	Temporary employees	1,971	1,589	1,193	751
Employees hired New graduates*2,5	Men	575	507	354	310
Employees hired New graduates*2,5	Women	403	454	299	300
Employees hired-Experienced employees	Men	13	6	12	20
Employees hired-Experienced employees	Women	4	2	2	10
Percentage of women among hires (new graduates and mid-career hires)	ー	40.9	47.1	45.1	48.4
Turnover*2	Men	505	545	602	638
Turnover*2	Women	173	262	285	362
Turnover rate*2(%)	Within three years of joining the company	4.4	5.3	6.8	6.9
Average age*1(years old)		43.7	44.3	45	45.2
Average years with the company*1(years)		16.4	16.4	15.9	17.2
Average days of paid leave taken*2(days)		12.2	11.4	15.9	17.1
Persons taking maternity leave(employees)		179	176	208	192
Persons taking childcare leave(employees)	Men	65	103	172	189
Persons taking childcare leave(employees)	Women	149	132	156	149
Persons taking family care leave(employees)		8	8	8	14
Emplyment of persons with disabilities*6(%)	Employment rate of persons with disabilities	2.28	2.3	2.33	2.34
Emplyment of persons with disabilities*6(%)	Number of persons with disabilities hired(empoyees)	8936	9295.5	12,577	12,375
Total number of employees eligible to take childcare leave(employees)	Men	541	460	482	446
	Women	143	149	168	163
Percentage of employees who return to work after childcare leave(%)	Men	95	100	100	99.5
	Women	97	97	97.5	99.4
Retention rate of employees who return to work after childcare leave(%)	Men	94	88	90.8	94.8
	Women	91	91	91.9	92.9
Percentage of women with managerial positions		1.5	1.7	2	2.3
Percentage of female assistant managers		11.3	13.5	11.3	14
Performance and career development targets	General staff Men	9,541	9,604	9,639	10,453
	Women	1,311	1,385	1,419	1,459
	Area-based staff Men	16,626	17,323	17,306	17,373
	Women	3,728	4,492	4,678	4,872
	Temporary employees Men	519	1,034	820	542
	Women	182	555	460	343

*1 NIPPON EXPRESS HOLDINGS, INC. and Nippon Express Co., Ltd. (Employees (general staff), employees (global), employees(area-based staff), employees (elderly), and temporary employees under direct contract)
*2 Enployees (general staff) and employees (area-based staff)
*3 Employees (general staff), employees (global), and employees (area-based staff)
*4 Employees (general staff)
*5 Employees hired - New graduates” does not include those who have changed their employment category
*6 Combined figure for NIPPONEXPRESS Holdings and certified group companies (calculated based on the Act on Promotion of Employment of Persons with Disabilities)
*7 Results are from April to March for FY2020, April to December for FY2021, for FY2021 and from January to December from FY2022 onwards.

Human Rights-related Data (NIPPON EXPRESS Co., Ltd.)

	FY2023
Percentage of staff members scheduled to assume managerial-level roles who undergo training on human rights	Percentage of managerial-level participants who underwent the training	100%
Human rights training for new employees	Number of attendees	233
Compliance education via e-learning (harassment prevention course)※1	Number of attendees	19,368
Compliance education via e-learning（Lecture on compliance violation cases）※1	Number of attendees	19,234

※1 For sales and administrative employees of NIPPON EXPRESS HOLDINGS ,INC. and Nippon Express Co., Ltd.

Safety Related Data

Index of labor accidents

		FY2019	FY2020	FY2021	FY2022	FY2023
Accident frequency rate	Nippon Express Co., Ltd.	1.98	1.42	1.83	1.99	1.85
	Peers	3.5	3.31	3.31	4.06	3.95
	All industries	1.8	1.95	2.09	2.06	2.14
Severity rate	Nippon Express Co., Ltd.	0.09	0.02	0.03	0.03	0.16
	Peers	0.14	0.13	0.22	0.21	0.19
	All industries	0.09	0.09	0.09	0.09	0.09

* All results are for the period of January to December.

Number of accidents relating to Article 2 of the Automobile Accident Reporting Regulations (January to December 2023)

(Unit: cases)

	FY2023
Vehicle malfunction	25
Rollover	2
Fire	2
Health-caused	2
Total	31

Acquisition of certification as safety excellence enterprise (G-Mark*) (as of January 2024)

	Number of authorized offices	Number of G-Mark certified offices	Rate of certification (%)
Number of certified offices in NX GROUP	673	658	97.8

(Reference) Industry certification status (as of December 2023)

	Number of offices	Number of G-Mark certified offices	Rate of certification (%)
Nationwide	86,405	29,044	33.6

* G-Mark: A certification issued by the Japan Trucking Association to truck transportation businesses that satisfy certain criteria in traffic safety efforts, etc. It is a system to make user selection of safer companies easier, and to raise awareness about improving the safety of truck transport companies as a whole.

Quality-related Data (NIPPON EXPRESS Co., Ltd.)

Inquiries/requests received from customers

(Unit: cases)

	FY2022	FY2023
Inquiries	12,405	11,736
Requests	521	438