Material Issues
Develop and Strengthen Sustainable Solutions

Why we are working on this project

With the importance of the natural environment and sustainability in society and industry growing in importance for all companies, NX GROUP provides services that help to solve such social issues as the environmenal reconsiderations that confront our customers and the logistics industry. This is the delivery of new value to satisfy the needs of our customers, and for our Group is also a business growth opportunity that will increase the number of customers and the volume of transactions.

Details of Material Issues Initiatives and Connections with Corporate Value

Progress of Initiatives

●Strengthen logistics solutions through DX advancement

・NX GROUP’s “Ambidextrous” DX Strategy

NX GROUP has sketched an “Ambidextrous” DX Strategy that encourages “digitalization,” which entails using digital technologies to improve efficiency and reduce manpower for work on the ground, and “digital transformation” in those business domains that may well be pillars for the future. As an organization for promoting our DX strategy, the Group has a established a DX Promotion Division under the umbrella of NIPPON EXPRESS HOLDINGS, INC. 's Management Strategy Headquarters.
In our promotion of DX, we believe that what is needed is not a step-by-step approach in which digitalization precedes DX, but rather one where digitalization in the implementation phase is pursued in parallel with DX at the seed discovery phase.
We link “defensive” digitalization efforts to strengthen the company by improving existing businesses and increasing efficiency with “offensive” digitalization aimed at creating added value. In this process, the accumulated data will be used to take on the challenge of a new stage in the Group’s concept of DX.

・Creation of New Business by Promoting DX

To make it possible for us to respond to changes in the supply chain that go with the development in recent years in the digital environment, NX GROUP has been working to optimize and increase the flexibility of logistics by employing IT and digital technologies.
In light of this, as digital forwarding services for international transport, the Group has launched “e-NX Quote,” which makes possible giving freight quotes online, and “e-NX Visibility,” which makes it possible to track transport status across the distribution network. As of February 2024, these services are available for international transport in 35 countries and regions. Combined with our CO2 emissions calculation tool (NX-Green Calculator), it is possible to calculate CO2 emissions in addition to freight charges.

Topic

Develop an autonomous remote control solution for forklifts to improve the efficiency and safety of transportation operations in distribution warehouses

NIPPON EXPRESS HOLDINGS, INC., has developed together with NEC Corporation an autonomous remote-controlled transportation system that will improve the efficiency and safety of warehouse operations using forklifts for the transport and the loading and unloading of goods in distribution.
By retrofitting existing forklifts with actuators, cameras, sensors, and similar, this solution makes possible autonomous remote transport with forklifts that guarantees the automated design and safety of transport routes appropriate to conditions based on simulations. Furthermore, this solution helps toward realizing sustainable logistics in the senses of eliminating manpower shortages and improving safety by making it possible to centrally manage remotely with a small number of people multiple forklifts at multiple bases of operation.
Going forward, our aim is to introduce it to worksites throughout the Group, sell it as a solution to outside parties, and develop operation services.

Forklifts compatible for autonomous remote control

Remote control illustration

Please refer to the Sustainability Data Book [PDF 7,879KB] for more information on our other initiatives against this Material Issue.