Amid increasing risks such as natural disasters infectious diseases, and cyber terrorism, logistics companies are required by society to develop action and preparation plans in advance and take the necessary measures to ensure the continuation or early recovery of critical operations in the event of a sudden emergency situation. As an industry that supports the social infrastructure that forms the basis of people’s daily lives, the NX Group aims to maintain the resilience of supply chains in emergency situations and to maintain logistics from a medium- to long-term perspective by promoting initiatives to secure and maintain a stable workforce.
The Group is working to strengthen cyber security under the Cyber Security Medium-Term Plan (2022-2023), formulated last fiscal year.
In fiscal 2023, in order to enhance our ability to detect and respond to cyber security risks in the e-mail environment, we plan to review e-mail filtering settings and introduce a new system that enables employees to report suspicious e-mails themselves, enabling early risk detection, defense, and initial response.
The NX Group is working to improve the efficiency of our logistics operations by promoting operational improvements and automation in both warehouse and office operations.
In warehousing operations, we are working to improve the productivity of operations at 435 major warehousing sites, and all sites have achieved the Groupwide common target level. Nippon Express Co., Ltd. is also engaged in data analysis using the Lojitan work performance measurement service and in improving on-site work efficiency using the Theory of Constraints (TOC), while at the same time implementing e-learning for the purpose of developing logistics human resources. We also offer a Logistics Boot Camp, a core human resource development program for proactively promoting operational efficiency.
In office operations, we are promoting the automation of site-specific business processes by deploying RPA tools, and we are working on training for skill acquisition and horizontal deployment of versatile automation case studies to improve business efficiency.
Since Russia’s invasion of Ukraine in February 2022, there has been a growing trend to avoid transportation services through Russia from a risk perspective. In April 2022, we developed a Caspian Sea route, through which cargo is transported to various parts of Europe via Kazakhstan, and we began offering it as a BCP mode of transport between China and Europe. The avoidance of transportation services via Russia has also affected transportation to Central Asian countries such as the landlocked Republic of Kazakhstan and Kyrgyz Republic, and there is a growing need for transportation to the Central Asian countries by sea from overseas points of origin including Japan, via railroad trailer through China. NIPPON EXPRESS (CHINA) CO., LTD. leverages its representative office in Kazakhstan while also maintaining close relationships with agents and government agencies in Central Asia, enabling it to provide a stable service. This initiative, a complex transportation service that makes full use of rail, marine, and land transportation, is an example of how our Group has leveraged our strengths in diverse transportation modes to make society's needs into business. We will continue to build a more resilient supply chain by leveraging our diverse transportation modes and global network to instantly provide alternative transportation options.
Via Kazakhstan BCP Caspian Sea Route
Trailer used in transit to Kazakhstan
Please refer to the Sustainability Data Book [PDF 7,925KB] for more information on our other initiatives against this Material Issue.
